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My current working hypothesis is that much international development doesn’t create positive impact because projects are seen as providing solutions to problems. This might not be an obvious flaw, but its consequences are easy to spot.
No water in a community? Drill a borehole. Farmers aren’t growing enough food? Provide subsidized fertilizer. A local market for sorghum flour is going unfulfilled? Set up a local mill for a cooperative to run.
These actions might sound like what’s needed, but they all bypass a crucial concept—development is developmental. Actual development is a progression, a process of changing behaviours, of developing skills, and of growing all the underpinning systems that support business, governance, and society in general.
Which is why when I read a story about truly developmental development, I just had to share it. The story comes from a friend and co-Engineers Without Borders (EWB) overseas volunteer, Hans Hesse.
Hans works in Lusaka, Zambia with a really unique non-governmental organization (NGO) called PROFIT. Together they focus on providing market facilitation in value-chains that have direct benefits for smallholding farmers. (A value-chain is simply a term to describe the entire set of economic activities of one enterprise, for instance, from planting wheat to baking bread.) One focus is fertilizer distribution agent networks working with agricultural input companies. The agents interact with farmers, booking their orders and relaying these orders to the input companies for them to deliver. It’s one particular private enterprise approach of getting fertilizer to farmers.
While out in the field interviewing farmers, Hans wrote the following little blurb:
“One of the big successes so far has been one agent sending a very well-written letter (he was a former teacher) to one of the input companies complaining about how the firm hadn’t done enough training, wasn’t delivering on time, and generally wasn’t supporting the agents well, as per a contract. In response the firm had the agents come to Lusaka for training. Awesome.”
Hans called this single event one of the “big successes” of the project. You might think that’s curious since it’s far from a report of huge volumes of fertilizer being distributed, or of a bumper maize crop.
In my mind though, it’s huge. An agent, instead of feeling powerless to change the situation of neglect by the input company, put his thoughts in writing, outlined the problems he was facing, and referenced a contractual agreement as proof that the company wasn’t holding up it’s end of the bargain. Even better, the input company responded, not with harsh words, but with specific, helpful action.
To a Canadian, this all might seem insignificant, perhaps because it’s a process that regularly occurs in Canada: a contract isn’t upheld, a complaint is made, and the matter is resolved. But here in both Malawi and Zambia this seemingly simple process can never be taken for granted. Imagine trying to secure fertilizer for next year’s crop, trying to transport your crop to market, or trying to bill a client through the mail without any of these simple support systems. It’s not unimaginable—it happens every day here in southern Africa.
This is why I think that actual development is developmental. Development takes time, and it takes changes in behaviour, and it takes step-by-step improvements to supporting systems. Which is why when there’s a story of a Zambian fertilizer agent taking matters into his own hands, I’ve just gotta tell it.
The role of literacy
By Maureen SandersHi Graham
I have just been catching up on your interesting postings –lots of food for thought, thanks-- and was struck by the literacy theme underlying this story. The fact that the agent had strong literacy skills and the confidence to be able to write such a letter speaks to the importance of literacy as a key component of truly developmental development. I would be interested in knowing the extent to which adult education programs –and literacy programs in particular—are a part of the overall development work you have experienced and observed.
From my (admittedly) biased perspective I believe that literacy is very much a core component of developmental development. There are many models of adult literacy learning (especially those based on the ideas of Paulo Freire) in which a larger number of people can be involved to provide meaningful, productive feedback, and as part of the actual process of developing literacy skills. Is this happening at all in Malawi, or do you see largely traditional literacy/education programs? Any family literacy happening at all? Should there be (rhetorical question -ha ha)
Keep up the good work and the good reflections!
Maureen
reply to Heather's comment
By GrahamSo, as I understand your question, is the onus or the locus for action on the individual to adapt certain behaviours to the system to make it work for her, or might new systems be created to have a large number of people be able to give meaningful, productive feedback?
Is this man adapting his behaviour to fit "our" terms in order to get what he wants?
Is there another way of creating systems that can meet the needs of Zambian agents, farmers, as well as schools, that don't require them to alter their behaviour?
Ah, there are so many different ways to approach this question; I can't possible do them all justice in one post. However, let me offer one, albeit limited, idea.
Maybe the solution is the pragmatic shifting of power. We could rate the two methods of behaviour change or new system construction by how well they shift power from those that have an overabundance (e.g. government, indifferent companies) to those that could surely need it (e.g. small-holder farmers). Thus, either approach would be only as good or bad as they are successful or ineffective, respectively, at transferring power.
I think the story that Hans wrote is a good example of someone, in this case a former teacher turned agriculture agent, shifting power. In this respect, I'm still very much for this action, this behaviour change, because it gives the agent more capability (via increase power or 'voice') to pursue a goal that he values.
Alternatively, if a system were constructed to purposefully shift power to those without it, I would be for that as well. One idea of such a system is in the accountability generated through reporting government spending. Paul Collier gives a good example of it in Nigeria where clear reporting of the expectations of a government infrastructure project to its intended beneficiaries resulted in a huge jump in the percentage of budgeted money actually making it to the project (something to 30% to 70%).
Is this system "our" system, or "their" system. I don't really know how to decide on that. Does it matter whose system it is, if power is being shifted to those who need it? Who are those who need it? That's another question, and one that probably has a value-based answer.
A Question
By Heather MacKenzieHi Graham,
I found your post really interesting. I find myself wondering, did he "take matters into his own hands", or did he play by the rules of a foreign system and therefore achieve success?
I have found that the school I am working with in Zambia is doing quite well for themselves (as compaired to other local-volunteer run schools for orphans and vulnerable children), in part because they are learning how to play the game that others have written the rules for: ie. getting a bank account so that donors can transfer funds, forming a board so that they can prove their accountability and transparency, learning how to e-mail so that they can communicate with people in the 'global North' more effectively (or rather more on the 'global north's'(and my own) terms).
Is it a good thing for one man to be able to work the system that is in place there for a feedback loop, or are there not other systems of feedback that could be used where the majority of people involved would be giving feedback without the 'behaviour change' that you speak of? I am really struggling with all of these ideas myself right now and so I'd love to hear more of your thoughts on all of this. Thanks,
Heather
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